What happens if I deposit the wrong amount into my trading account?

@kemi_allen_omevia - 1 month ago - Forex Education

Today, I deposited $30 instead of $20 into my trading account with a broker. The broker only credited my trading account with $20. Please anyone had this experience, how was it resolved? How do I get the extra $10 back?

@kemi_allen_omevia - 1 month ago

I reached out to the customer support unit and they asked me to send a mail with proof of payement but I dont know how long this is going to drag on for.

@headies25284 - 1 month ago

Quoted - kemi_allen_omevia

I reached out to the customer support unit and they asked me to send a mail with proof of payement but I dont know how long this is going to drag on for.

I have not experienced this before though but you did the right thing by contacting their support personnel. I want to believe they will resolve it soon.

@yokoyi - 1 month ago

The broker wiil send the difference of $10 back to you, it has happened to me before. This is why it is important to trade with tier-1 regulated brokers only.

@yokoyi - 3 weeks ago

It happened to me with the broker FxPro, they put the right amount into my trading account and sent the excess deposit back to my bank account within 30 minutes.

@kemi_allen_omevia - 3 weeks ago

Quoted - yokoyi

It happened to me with the broker FxPro, they put the right amount into my trading account and sent the excess deposit back to my bank account within 30 minutes.

Thanks guys, they refunded the differential the next day.