XM UK Review

Very poor customer support and the accepted payment methods are very limited.

XM was blacklisted in Singapore for illegal operations

I experienced withdrawal delays with this broker. I didnt find it funny, you guys beware

very bad customer support, been struggling to make a deposit since and it has been having issues and yet nobody from xm has even cintacted me to ask what the problem is. With my current broker (FxPro), once i try to make a deposit and it fails, they will immediately contact me through whatsapp to offer a solution.

One of the few brokers that offer micro account with no trade restrictions

They declined my card deposit for no clear reason. Its really hard to make a deposit into XM because they only support few deposit methods.

The minimum deposit for bank transfer method is too high at $30, bank transfer is the most common method we all use so why increase the minimum deposit to $30. Other payment methods should such as PayPal & Crypto should also be added

XM is a good forex broker with bad customer support

Account verification is cumbersome. They should allow you to just upload your driver's license or any other document instead of asking you to put it in front of your laptop camera. You know a broker is bad when they can't even get account opening right. Thumbs down

I used xm for a while and decided to move on because i needed lower spread. While I was with them their platforms were good and they let you trade so many asset classes. I rate them 4 stars on this one as they are not a bad broker.

I used xm for a while and decided to move on because i needed lower spread. While I was with them their platforms were good and they let you trade so many asset classes.

Their spreads are not as low as they advertise them to be. Customer support is also bad

Here in the UK, XM closed down and moved us to a new broker called Trading.com and the reason they closed down was unprofitability. However, XM still operates in other regions like Africa so the negative reviews I am seeing here must be from there. I suspect XM may be having some issues hence peoples complaints of poor service. When I was using XM (before they closed down in the UK) their service was average but not anywhere near what competition offered so i give them a 3 star for that.

XM keeps increasing their spread after I enter a trade causing my SL to be hit without price reaching it. Being a trader from Nigeria, XM customer support is not localized and they have never called me before even when I send them an email complaining about something. I just feel XM is not as customer focused as some other brokers. The only thing I liked about XM was their low minimum deposit and withdrawal. They used to offer a Micro Account but they have dis continued it.

Bad customer support and their bonus is shady. I traded with their bonus and generated some profit but after that i was unable to access my account and when I later did, the bonus was gone. I contacted them and got tossed around till i got fed up and quit.

I traded with XM but they lack good customer support. Their fees are low but there is a general lack of sophistication for me.